Support Services

After-School Program

An After-School Program is available to school-aged children residing in our shelter or transitional/rapid re-housing programs. Participants are provided with tutorial assistance, recreational activities, access to computers and cultural enrichment.

For more information, call the Family Management Center at (610) 872-4070.

2024 Volunteer Income Tax Assistance (VITA) Program

Community Action Agency of Delaware County, Inc. (CAADC) is operating free Volunteer Income Tax Assistance (VITA) sites for an 18th year.  CAADC will be serving low- and moderate-income families in Delaware County through mid-April.

All services will be done by IRS trained and certified community volunteers and will aim to serve families who qualify for the Earned Income Tax Credit and the Child Tax Credit.

To schedule an appointment please first call (610) 833-4443.  CAADC is providing services in Chester, Boothwyn, Darby and Upper Darby.

CAADC is also looking for volunteers to prepare taxes.  If interested in volunteering please e-mail     

Food Assistance

CAADC provides Food Assistance in a variety of ways. CAADC provides referrals to local food banks plus has food pantries available at its shelters and Direct Service Office for families experiencing a food crisis. The SNAP/Food Stamp Participation Project assists families with enrollment for the Supplemental Nutritional Assistance Program. The Life Center of Delaware County operates a daily feeding program at 63rd and Market Streets in Upper Darby. CAADC also provides nutrition counseling to its shelter residents.

For more information please call (610) 874-8451.

Case Management

Case Management assistance is a key component of every service we provide. Skilled professionals assess client issues and develop a case management plan which will assist the customer in reaching the goal of self-sufficiency. CAADC also serves as the lead Coordinated Entry agency for Delaware County. The goal of the Coordinated Entry Program is to utilize a common assessment process to determine and identify the immediate and short term needs of households who have unstable housing.

Transportation Assistance

Bus tokens and/or passes are available on a limited basic to transport shelter and transitional/rapid re-housing program participants as well as homeless individuals and families to necessary appointments such as medical visits, job interviews, etc.
For more information please call (610) 874-8451.

Financial Literacy/Budget Counseling

All CAADC clients receive some level of budget counseling as part of our service delivery. In addition, CAADC offers the Money Smart Program. Money Smart is a Financial Education Program which allows participants to gain knowledge in various topics such as financial decision-making, basics of banking, asset building, etc.

For more information please call (610) 874-8451.

Information and Referral

CAADC staff possesses an extensive knowledge of housing and related resources. We assess client issues and provide referrals to appropriate resources. CAADC operates a 24-hour hotline providing assistance to clients.

The hotline number is (610) 874-8451.